Customer Support

Email: service@zuavely.com
Phone: +86 4596682157
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST

For an existing order, include your order number and the email address used at checkout. For damaged, defective, incorrect, incomplete, or materially misdescribed items, include clear photos or videos where relevant.

Return Requests

Please contact customer support before sending an item back. Once a return request has been reviewed and approved, our team will provide the appropriate return instructions and return warehouse address. Do not automatically send returned merchandise to our business registration address unless customer support specifically instructs you to do so.

Business Information

Brand Name: Zuavely™
Legal Company Name: Beijing Wangchuan Qiushui Technology Co., Ltd.
Owner: Ma Xinyu
Business Address: No. 9-25777, Fuqian Road, Shandongzhuang Town, Pinggu District, Beijing, China (Cluster Registration)
Website: zuavely.com
Customer Support Email: service@zuavely.com
Operator: Zuavely™ is owned and operated by Beijing Wangchuan Qiushui Technology Co., Ltd.